“I was grocery shopping one afternoon and made a bee line for the shortest line. The couple ahead of me had a full to overflowing carriage and a screaming, red-faced 2 year old, clearly in need of a nap, which her mother kept calmly repeating, each utterance met with another wail from the child. I hate screaming like that, but I remembered that I had put a couple of free passes in my pocket before i went into the store. Instead of suffering in silence along with the family, I approached the mother and asked her if she needed a free pass, and handed her one. She smiled, said yes and expressed interest in the project…I gave another to Dad. As I was packing my groceries into my car, I happened to look over my shoulder to see Dad pushing the carriage of groceries, and Mom carrying her giggling daughter. Made MY day!” Cranston, RI